There are not many things you can do.

If your computer cannot recognize it, then some electronic part of the device has been damaged.
It could be that an integrated component is faulty, or the controller of your device has entered a state of “panic.”

Call us immediately to perform a diagnostic check on your device.

The cost for recovery from a USB Stick or SD memory card is divided into two categories:

  • €80 for logical damage and
  • €80 – €290 for electronic damage. See more here.

The prices are stated with reservation and a diagnostic check must be performed to determine the exact cost.

  1. We receive the storage medium and examine it to determine whether it is a “logical” error or if the problem is with an electronic component.
  2. If the problem is logical, recovery is performed using specialized software.
  3. If the problem is electronic, then we follow specialized procedures, which in their simplest form may involve desoldering the memory chips that store the data, placing them in a special device through which we extract the raw data (RAW dump).
    In this raw data form, we then apply the parameters corresponding to that device to obtain functional data.

Frequently Asked Questions about USB Sticks Data Recovery.No.

The charge is the same whether we recover 1 MB or multiple GB.
The reason is that in order to recover even one file from the device, the process must be practically completed.

Data recovery is not possible when the integrated chip on which data is written is damaged.

This can happen if the chip is burned or altered in any way.

In all other cases, data recovery from USB Flash and memory cards is possible.

Of course, the same applies to other data storage devices regarding overwrite: Data that has been overwritten by other data cannot be recovered.

USB Stick Data RecoveryDo not proceed with formatting the USB stick and contact the laboratories of Northwind Data Recovery to recover your data.

There are two possible causes for this error message.

The first (and more favorable) cause is a classic “logical” error where the boot sector, which the device uses to recognize the file system, is corrupted. In this case, your data is recoverable, as long as you do not experiment with trying to recover it yourself.

The second possibility is due to a malfunction of the controller and/or the memory that store the data, resulting in the inability to send the necessary filesystem information to your computer.

USB Data RecoveryIf you did not tamper with the integrated chips inside the device, then no.

The receipt of the medium is done with a private agreement between both parties, which ensures the customer against any use of their data.

We guarantee that confidentiality is of paramount importance to us.

Northwind Data Recovery fully complies with GDPR regulations.

Before the recovery process is completed, you will be notified of the recoverable files.

This will be done either by phone if the files you are interested in are few, or you will be sent a list of the files that can be recovered. This way, you can check if your valuable data is included in the files we can recover.

Of course, if your data cannot be recovered, the recovery process will stop, and you will not be charged anything.

  1. The diagnosis is completely free.
  2. We must emphasize that if the problem is electronic, then any warranty on the device will be void during the diagnosis process, as the device is disassembled.
  3. If the problem is logical, the warranty will remain valid.

Usually, it takes 1-3 days, depending on the size of the storage medium and the complexity of the analysis required.

For complex damages, this time may increase significantly.

On any medium you request, which you will need to provide or we can obtain for you at retail price.

Alternatively, we can send you the data via cloud.
In this case, your data will be sent encrypted, and we will send you the decryption key separately.